XEMELGO SOFTWARE · PRODUCT DESIGN

Helping factory teams find and manage assets
with an IoT-powered software solution.

Redesigning Xemelgo’s web dashboard and mobile workflows to help factory teams see where assets are and which need attention.

Project Overview

MY ROLE

UX & Product Designer

TEAM

· 15 software engineers
· Product Manager

· Customer Success

· VP of Sales

· Chief Technology Officer

SCOPE

· Web Dashboard redesign

· Sidebar navigation redesign

· Asset onboarding (mobile app)

· Mobile cycle counting feature (mobile app)

STATUS & TIMELINE

Shipped; 3 month sprint

Outcomes

20x

Annual ROI

67%

Time Savings

100%

On-time Calibration

Operational Dashboard Redesign

BEFORE — Legacy dashboard

AFTER — Updated design

The Challenge

Asset tracking is hard to manage at scale. Factory teams needed the software to help with…

1.

Find tools across floors,
departments, and zones



Find tools across floors,
departments, and zones




FUN FACT:


Not all factories are the same size. Some factories span millions of square feet while other factories are tiny. McLaren’s Production Centre in Woking is about 344,000 sq ft—large enough that tools may need to be tracked across different production areas.



FUN FACT:


Not all factories are the same size. Some factories span millions of square feet while other factories are tiny. McLaren’s Production Centre in Woking is about 344,000 sq ft—large enough that tools may need to be tracked across different production areas.


2.

Identify tools that were
due for calibration


Identify tools that were
due for calibration



FUN FACT:


Factories calibrate tools to catch measurement drift before it causes defects or safety issues. For example, a caliper may be checked yearly or every 4,000 uses; inaccurate readings can lead to parts made the wrong size and costly rework.



FUN FACT:


Factories calibrate tools to catch measurement drift before it causes defects or safety issues. For example, a caliper may be checked yearly or every 4,000 uses; inaccurate readings can lead to parts made the wrong size and costly rework.


3.

Tools vary in size, and larger tools may need multiple RFID tags to ensure scanners can detect them reliably.


Tools vary in size, and larger tools may need multiple RFID tags to ensure scanners can detect them reliably.



FUN FACT:


Metal can interfere with RFID signals, so a wheeled aircraft assembly fixture may need special on-metal RFID tags on multiple sides to help RFID scanners detect it as it moves between production areas.



FUN FACT:


Metal can interfere with RFID signals, so a wheeled aircraft assembly fixture may need special on-metal RFID tags on multiple sides to help RFID scanners detect it as it moves between production areas.


How might we …help factory teams easily track assets
on across different factory layouts and tool types?

Research Insights

We visited 3 factories, interviewed users (Quality Managers, CEOs, Floor Supervisors), and mapped their current experience pain points and how Xemelgo solutions can help. We used those insights with input from Product and Customer Success, to shape personas and test whether Xemelgo met the needs of floor teams and executives.

Design Priorities

1.

Clarify the role of each tracking feature within the asset management product



THE CURRENT EXPERIENCE:


The map dashboard and tracking page supported different asset-tracking workflows, but the product presented them as if they did the same thing. The design challenge was to clarify each feature’s purpose so users could choose the right workflow with confidence.


Clarify the role of each tracking feature within the asset management product



THE CURRENT EXPERIENCE:


The map dashboard and tracking page supported different asset-tracking workflows, but the product presented them as if they did the same thing. The design challenge was to clarify each feature’s purpose so users could choose the right workflow with confidence.


2.

Help users find assets by location and status


THE CURRENT EXPERIENCE:


All asset types appear on a single page, and the card-based layout makes it difficult to scan and sort assets by location or status.


Help users find assets by location and status


THE CURRENT EXPERIENCE:


All asset types appear on a single page, and the card-based layout makes it difficult to scan and sort assets by location or status.


3.

Accommodate different asset types and RFID configurations



THE CURRENT EXPERIENCE:


The design supports assets with a single RFID tag, but doesn’t accommodate assets that require multiple tags.

Accommodate different asset types and RFID configurations



THE CURRENT EXPERIENCE:


The design supports assets with a single RFID tag, but doesn’t accommodate assets that require multiple tags.

Accommodate different asset types and RFID configurations



THE CURRENT EXPERIENCE:


The design supports assets with a single RFID tag, but doesn’t accommodate assets that require multiple tags.

Redesigning a more
useful asset tracking
experience across web and mobile

Find assets by location and status

I organized asset information by floor, department, and zone, making it easier to scan counts and see which tools need calibration.

Users now know how many assets are available in any department, zone or room and filter by it

Bringing more visibility into every area — showing which tools need calibration or are due soon, and where they’re located across the factory.

Supports factory teams that have equipment requiring multiple RFID tags

I updated mobile onboarding to support multiple tags on large equipment, helping teams track assets that need to be detected from different sides.

As platform expanded, the sidebar navigation was no longer scalable

Multiple features in the asset management tool was under the same product, sharing the same icon, making the different features indistinguishable in the collapsed state.

Sidebar navigation: Expanded State

I introduced a scalable icon system with unique visual identifiers for each feature (Asset Map and Tracking).

I separated Asset Map and Tracking with distinct icons so users could tell the workflows apart in the collapsed sidebar.

· Faster recognition

· Clearer navigation

· Stronger information hierarchy

What happens when you click a card? Seeing asset status at a glance

2 use cases: Calibration date tracking and Location tracking


Mobile app experience: Cycle counting


An asset cycle count is a check to make sure the tools listed in the system are actually where they’re supposed to be.
Workers scan tools in a selected area and compare them with the list in the app.

Mobile app experience: Find an Asset


Search in the app and use a handheld RFID scanner to locate a tool.

The entire solution in action with factory teams

RFID tags attached to tools communicate with mounted readers, updating asset locations in the web and mobile apps. On the factory floor, workers can search for a tool in the mobile app "Find Asset" feature and use a handheld RFID scanner to locate it.

Mounted RFID sensor readers, handheld RFID sensor scanner + mobile app, Xemelgo Web App on TV at factory

What customers valued in the redesign

Business customers highlighted time savings, ease of use, and strong ROI. Their feedback reinforced the value of making asset tracking simpler across web and mobile.


💡INSIGHTS:

· Business have high amounts of time savings

· Xemelgo Product is easy to use

· Overall high return on investment from using Xemelgo

20x

Annual ROI

67%

Time Savings

100%

On-time Calibration

Connie Wong

Let’s connect and build something great together.

© 2026 All Rights Reserved to Connie Wong.